Terms and conditions
Definitions
User – any person who visits the website www.larix.ro
Customer – natural / legal person placing an Order on the www.larix.ro website
Products and Services – any product mentioned in the Order to be supplied by the Seller to the Customer.
Order – an electronic document that intervenes as a form of communication between the Seller and the Customer, through which the Customer expresses his intention to purchase certain Products and to make payment for them.
Seller – S.C. Herbarum Veronicae SRL.
Contract – an Order confirmed by the Seller, whereby the Seller agrees to sell and deliver the Products and the Customer agrees to purchase, receive and make payment for such Products and Services.
Courier – any person of public or private law that provides express courier services and with which S.C. HERBARUM VERONICAE SRL has concluded a service contract.
Intellectual property rights
The content of the www.larix.ro website: images, text, web graphics, scripts, software, design rights, modeling rights, patents, trademarks are the entire property of S.C. HERBARUM VERONICAE SRL and its suppliers and are protected by the Copyright and Related Rights Act and by the laws on intellectual and industrial property. The use without the consent of S.C. HERBARUM VERONICAE SRL of any of the elements listed above is punishable under the legislation in force. www.larix.ro, the name and the logo are registered trademarks of S.C. HERBARUM VERONICAE SRL.
S.C. HERBARUM VERONICAE SRL may offer the User/Customer, by means of an agreement, the right to use in a described form, certain content of the site. This agreement applies strictly for the defined content/contents, for a period of time set out in the agreement and only to the person/persons who have been allowed to use this content, without being able to use other content of the www.larix.ro website.
The use on www.larix.ro of any trademarked name does not constitute advertising for that company. www.larix.ro assumes no responsibility and cannot be held liable for any damages arising from the use of the content of the site.
Disclaimer
S.C. HERBARUM VERONICAE SRL does not warrant that the website, the servers on which it is hosted, or e-mails sent from www.larix.ro are free of viruses or other potentially harmful computer components, that it is free of errors, omissions, defects, delays or interruptions in operation or transmission, line failures or any other similar factors. The user uses the site at his/her own risk, www.larix.ro being free from any liability for any direct or indirect damage caused by the use or access/visitation of the site or as a result of the use of the information on the site. S.C. HERBARUM VERONICAE SRL is not responsible for any errors or omissions that may occur in the writing or presentation of the materials on the site.
Translated with DeepL.com (free version)
S.C. HERBARUM VERONICAE SRL reserves the right to cancel Orders for Products which are displayed on the website due to technical errors, or which, due to technical errors, show obviously erroneous/ mispriced prices for the Products.
Any links to other sites are provided solely for the purpose of increased accessibility to information, and S.C. HERBARUM VERONICAE SRL assumes no responsibility or liability for the content of these sites, products or services promoted or marketed through these sites.
Limiting access to the site
In case of sending or displaying materials/documents involving texts, lines, reviews, etc., formulated by Users, it is considered that the User guarantees their originality and grants S.C. HERBARUM VERONICAE SRL and its affiliates/associates the unlimited, free, irrevocable and retransferable right to use, reproduce, modify, adapt, publish, translate, create derivative works, as well as the right to distribute, present these contents anywhere in the world, by any means. The User warrants that he/she owns all rights to the content he/she displays or transmits on the site, by any means whatsoever, in such a way that, by using this content, he/she does not cause any harm to any third party physical or legal entity.
Processing of personal data
The categories of personal data processed are: name and surname, telephone/fax, address (home/residence), e-mail, profession, geolocation/traffic data.
When a User creates an account on www.larix.ro, you will receive commercial communications from S.C. HERBARUM VERONICAE SRL only to the extent that you have expressly consented to receive them by selecting the appropriate option.
According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented and Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, S.C. HERBARUM VERONICAE SRL is obliged to process in secure conditions and only for the specified purposes the personal data provided by Users.
The purpose of collecting personal data is: economic-financial management, advertising, marketing, publicity, statistics, electronic communication services, informing Customers about the status of their account on www.larix.ro, informing Customers about the evolution and status of Orders.
The completion of the forms on the website by the Users is equivalent to the unconditional acceptance that these data will be included in the database of S.C. HERBARUM VERONICAE SRL.
Users who visit the Website and subscribe to the newsletter or use any other functionality made available through the Website must act in good faith and respect the intellectual property rights of S.C. HERBARUM VERONICAE SRL (described in the section above).
Users subscribed to the newsletter have the right to withdraw their consent to registration at any time via the unsubscribe link/button indicated within each newsletter message they receive by e-mail.
Customers are guaranteed the rights provided for by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, namely the right to information, the right of access to data, the right of intervention, the right to object, the right not to be subject to an individual decision, the right to apply to the courts in case of violation of their rights. Customers have the right to request erasure of all or part of their personal data. The client may request any of the rights listed above on the basis of a written request, signed and dated, submitted to S.C. HERBARUM VERONICAE SRL at the email address: office@larix.ro.
Refusal to provide these data makes it impossible to fulfill the Orders.
S.C. HERBARUM VERONICAE SRL does not ask its Users by any means of communication (telephone/e-mail etc.) for confidential information, bank account data, personal passwords etc. If the User discloses them to third parties, he bears full responsibility for his actions. Thus, in cases of disclosure of such data, the User cannot hold S.C. HERBARUM VERONICAE SRL liable for any kind of damage.
Not keeping data: The Customer/ User/ Buyer’s payment card data will not be accessible and will not be stored by S.C. HERBARUM VERONICAE SRL, but only by the institution authorizing the Transaction or another entity authorized to provide card identification data storage services, of which the Customer/ User/ Buyer will be informed, prior to data entry.
3D Secure: 3D Secure stands for a new global approach to authenticating buyers and sellers in secure Internet transactions. This security measure involves redirecting the user at checkout to a secure page where each cardholder is registered by assigning an authorization code for each online transaction. The cards accepted for payment are VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have a CVV/CV2 code).
Register as a user
To create an account on www.larix.ro, the User is obliged to use a valid e-mail address. Authentication on the site can be done through a Site Account. S.C. HERBARUM VERONICAE SRL may refuse the application for registration in situations where it finds that information inconsistent with reality has been used or services are used in a manner inconsistent with normal practices.
Price
Prețul final plătit de Client este format din prețul produsului plus cheltuielile de expediție aferente comenzii. Costurile de livrare sunt detaliate în Politica de livrare.
Toate preturile produselor comercializate prin intermediul site-ului www.larix.ro sunt exprimate în Lei și conțin T.V.A. în procent de 19%.
Order
By finalizing the Order, the Customer guarantees that all data provided is true and correct, otherwise he/she may suffer the consequences of these errors (delayed Order, wrongly transmitted, etc.).
S.C. HERBARUM VERONICAE SRL cannot be held responsible for erroneously entered information, which may result in delivery delays. In this context, all transportation charges incurred in order to reship the Order will be charged to the Customer.
By finalizing the Order, the Customer agrees that a representative of S.C. HERBARUM VERONICAE SRL to contact him by any available means agreed by the Parties (e-mail / telephone) for personal confirmation of the Order.
The placing of the Order does not constitute a final confirmation of the physical availability of stock, and the Larix team will check the availability of the Products and contact the Customer in case of stock discrepancy. If the products in the order are physically in stock, the order will automatically go into preparation and a firm delivery date will be communicated to the customer as soon as possible.
Even though it has taken all measures to ensure that the information presented on this website is accurate and correct, S.C. HERBARUM VERONICAE SRL cannot be held responsible for inaccuracies that may occur in the Customer’s completion of the forms on the website for the finalization of the Order. Users are responsible for evaluating the accuracy and usefulness of the information provided in the forms available on this site.
The contract is considered concluded between the Customer and S.C. HERBARUM VERONICAE SRL at the moment of receipt by the Customer, from S.C. HERBARUM VERONICAE SRL, via e-mail and / or SMS notification of dispatch of the Order.
If a Good and/or Service ordered by the Client cannot be delivered by S.C. HERBARUM VERONICAE SRL, we are obliged to inform the Client of this fact and to return to the Client’s account the amount of the Good and/or Service within 14 days from the date on which S.C. HERBARUM VERONICAE SRL became aware of this fact or from the date on which the Client expressly expressed his intention to terminate the Contract.
Invoicing – payments
The price, payment method and payment term are specified in the Order. The Seller will issue to the Customer an electronic invoice for the Products and Services delivered, the Customer’s obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.
Payment can be made Online (bank card) or by cash on delivery.
Delivery
Estimated delivery date may vary by product.
For in-stock products, delivery will be made at the Customer’s option, via Sameday Courier or Sameday EasyBox (options available on the checkout page).
If the order has been finalized by 14:00, the shipment will be dispatched on that day. Orders placed after 15:00 will be processed the next day and shipped the following day, with products arriving to the customer within 48 hours from the time the order was finalized.
Delivery conditions
At the request of S.C. HERBARUM VERONICAE SRL or of the Courier, the Customer will prove his identity, if necessary by one or more documents issued by official authorities and will communicate the Order number assigned by the Seller.
If the Customer is unable to receive the Order in person, the Order will be left at the specified address only to a person over 18 years of age and only in case of communication to the Courier, the Order number.
No request for delivery of an Order can be honored if the Customer does not meet the above conditions.
In case of delivery to the Customer’s place of work, in which case the Courier cannot have access to that location, the Customer must ensure that he can receive this Order.
The Customer will be contacted by telephone by the Courier in advance to obtain confirmation of its presence at the address selected when validating the Order on the website.
The customer is obliged to be present at the delivery address indicated, during the selected delivery time, otherwise he/she will be charged the transportation fee for a possible new delivery. The time interval can only be changed, after selection, with the Courier’s agreement.
Delivery is considered to be fulfilled by S.C. HERBARUM VERONICAE SRL, at the time of delivery of the ordered products to the Customer at the address selected by him when placing the Order.
Force majeure
Neither of the contractual parties can be held liable for non-performance (total/partial) or late performance of its obligations, if these were caused by force majeure. The Parties shall immediately inform each other of the force majeure event and take all necessary measures to limit the consequences of the event.
If the force majeure event does not cease within 15 days, the parties have the right to unilaterally terminate the contract without claiming damages.
Force majeure shall be proven in accordance with the law.
Applicable law
The contract shall be governed and interpreted in accordance with Romanian law. Any conflict arising between S.C. HERBARUM VERONICAE SRL and the Clients will be resolved amicably. If this is not possible, the first means of resolution is mediation, under the conditions of the law, and if this fails, the competent Romanian courts of the Client’s domicile will be called upon.
Fraud
The creation of multiple accounts using such automatically generated addresses that expire after a predefined period in order to benefit from promotions or offers, or any fraudulent behavior that may affect the smooth running of campaigns, is prohibited and will be considered an attempt to defraud. The owner of the https://larix.ro website reserves the right to suspend the accounts thus created and to withdraw the benefits related to promotions or offers in progress, to cancel the account without notice, notification, other formalities or compensation.
Any attempt to defraud or any fraud (such as but not limited to: accessing S.C. HERBARUM VERONICAE SRL Customer data, altering the content of the site, attempting to affect the performance of S.C. HERBARUM VERONICAE SRL servers, diverting the content of deliveries to third parties, etc.) will be punishable under criminal law.
Final provisions
Should any of the above clauses be found null and void or invalid, this shall not affect the validity of the remaining clauses.
S.C. HERBARUM VERONICAE SRL- www.larix.ro.